1. Responsibility for processing orders and shipping products to customers is assumed by VN K'S International Polybags.,Jsc and depends on the form of payment and shipping for the products that the customer declares when creating the order. .
2. VN K'S International Polybags.,Jsc will be responsible for ensuring customers receive the goods as ordered within the committed delivery time. In case the goods are defective or damaged during transportation, www.ksvn.com.vn will accept exchange for new goods for customers.
3. In case due to force majeure reasons, the delivery time is delayed compared to the prescribed time, the Company will notify the customer. In case the customer wants to cancel the order, VN K'S International Polybags.,Jsc will refund the customer (if paid in advance).
While waiting to receive the goods, if you have any questions about shipping information, please contact the customer service hotline 091 6262 135 for assistance.
For long distance delivery orders through outsourced shipping services, for the safety of your goods, www.ksvn.com.vn will pack the goods in larger specialized packaging or boxes. row size. If an insignificant risk occurs during the transportation process, customers please understand. Thank you!