1. Purpose and scope of information collection
The purpose of collecting information or the term "personal information" in the terms of this privacy policy means information that identifies or is capable of identifying the customer's personal identity. The types of personal information that we collect and process (may vary according to jurisdiction based on current laws in Vietnam) include: Customer's full name, contact address, Email, phone number. mobile phone, landline phone number.
We always inform customers about the specific purpose of collecting customer information. The information collected from customers is provided with the consent and voluntariness of the customer.
2. Scope of information use
Collected customer information will only be used internally within VN K'S International Polybags.,Jsc. Customer personal information is absolutely confidential and will not be provided to third parties, outside of VN K'S International Polybags.,Jsc. Except when required by competent authorities according to the provisions of law.
When necessary, we can use this information to contact customers directly in the following forms: confirming order information, confirming product delivery to customers, confirming product delivery time. product according to customer information, confirm product delivery location
3. Information storage time
VN K'S International Polybags.,Jsc will store the information provided by customers on our internal systems, during the process of customers providing orders or when customers request to cancel order information.
The time to store customer information on processed orders is within 24 hours, then it will be stored on the company's internal security system. When a customer requests to cancel information, we will immediately destroy the customer's stored information within 1-2 days.
4. Address of the unit that collects and manages personal information
All customer information will be collected and stored by VN K'S International Polybags.,Jsc at the address: C3 Gian Khau industrial zone, Ninh Binh province, Viet Nam. Hotline: 091 6262 135.
5. Means and tools for users to access and edit their personal data:
When customers want to change and edit their personal information, they can contact the company's customer care department at hotline: 091 6262 135.
The staff will receive and process information updates within 24 hours.
6. Committed to protecting customer personal information
Our website values information security and uses the best measures to protect our customers' information. Customer information during the payment process will be encrypted to ensure safety. We are committed to absolute confidentiality of customer information when registering to use services at VN K'S International Polybags.,Jsc.